How can I reset my password?
Resetting your password depends on whether you created your MetaMask wallet by connecting your Google or Apple account, or by writing down your Secret Recovery Phrase.
- Google/Apple account
- Secret Recovery Phrase
If you connected MetaMask to your Google or Apple account, resetting your password will reset the password across every instance of MetaMask you have. For example, if you reset your password on the MetaMask extension, it will also reset the password on the MetaMask mobile app.
Resetting your password won't change anything else about your MetaMask; all of your accounts will remain accessible.
You can reset your password by navigating to 'Settings' > 'Security and privacy' > 'Change password.' To change your password, you will need to enter your current password, and then enter a new password. Doing so will lock you out of other instances of MetaMask, so make sure you write down your new password.
If you do not remember your password, you will not be able to reset it. You will only be able to access your accounts by opening a new MetaMask instance and importing your accounts via SRPs and private keys.
If you know your current password, simply navigate to 'Settings' > 'Security and privacy' > 'Change password.' To change your password, you will need to enter your current password, and then enter a new password.
If you do not remember your password, you must have your Secret Recovery Phrase to reset it.
Before trying these steps, confirm that you have your Secret Recovery Phrase with you, as you will not be able to reset your password otherwise and will risk being locked out of your wallet.
If you do not already have your Secret Recovery Phrase saved someplace safe, please make sure to read How to reveal your Secret Recovery Phrase.
When resetting your password by entering your SRP, any accounts (addresses) that do NOT ORIGINATE from one SRP will not be recovered afterwards. These imported accounts, either hardware wallet or imported via private key, are NOT INCLUDED under the Secret Recovery Phrase and will need to be re-added manually. Please be sure to verify that you have the private key/seed phrase for any imported accounts before proceeding with the reset process.
However, if you use backup and sync, you can restore other accounts and wallets by entering your primary SRP, or SRP #1.
To reset your password with your SRP, you will need to lock your MetaMask Extension or Mobile application. For Extension, click on the menu in the top right corner, and then click 'Lock MetaMask.' For Mobile, click on settings in the bottom right corner, and then click 'Lock'.
From there, click 'Forgot password', and enter your SRP. You will be prompted to create a new password; make sure you write this down somewhere safe.
Can MetaMask Support reset my password for me?
MetaMask does not have access to your password. It resides locally on your device (client-side) and is only shown to you. Nobody can reset your password for you, so it is essential to keep your password secure.
If you get an error regarding your Secret Recovery Phrase being invalid, check here.
For more on passwords in MetaMask, see here.