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Cómo comprar criptomonedas en MetaMask

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Regional availability

While we want to make MetaMask's features accessible to as many people around the world as possible, buying crypto in MetaMask (also referred to as on-ramp) is not available in every country or region.

This is because the companies we partner with cannot operate in every jurisdiction, as their operations are affected by varying laws and regulations.

When you buy crypto in MetaMask, we will automatically show you your options based on what region or country you are in.

I can't buy crypto in my country/region.

If your country/region isn't supported, you may still be able to get tokens into your wallet through other means.

  1. One route, for example, could be to buy tokens on a centralized exchange (CEX) and deposit them into MetaMask. See our guide for more information. Also, bear in mind that this route, like on-ramps themselves, will usually require KYC (know your customer) steps, such as proving your identity, and availability may also vary by region. CEXs also differ from MetaMask in that they are custodial — meaning you don't have control of your accounts' private keys.

  2. You could also arrange a P2P (peer-to-peer) deposit into your wallet by sending simple transactions.

Regardless of the method you choose, please do your own research before handing over any money, and make sure the platform you're using is safe. Always practise good web3 security habits.

Cómo comprar cripto

Cómo funciona la compra de cripto

Buying crypto in MetaMask involves using an aggregator of on-ramp providers, making the process accessible, fast, and scalable.

When you enter how much of a token you want to buy, MetaMask's integrations with our vetted providers will spring into life, and fetch you quotes from each. These quotes automatically refresh every 10 seconds to account for gas price fluctuations, minimizing the potential for failed transactions (if gas prices rise after submitting the transaction, your quoted total may be too low to cover transaction costs by the time the transaction is picked up by the network).

Since you input your region and currency during the process, the quotes you're presented with are automatically configured for your circumstances: so no need to worry about whether you'll be able to use the available payment methods in your region, or whether your region is supported by that provider. If it appears on the quote list, you will be able to buy as quoted. Easy.

En Extension, haga clic en “Comprar y vender” para acceder a MetaMask Portfolio.

En MetaMask Portfolio, una vez que seleccione su región y su método de pago, pasará por el flujo de compra en una pantalla donde podrá ingresar su monto, ajustar el método de pago (si lo desea) y seleccionar su cotización.

MetaMask Portfolio flujo de compra de cripto

Solución de problemas

¿Qué hago si mi transacción falla?

Since MetaMask does not execute your transaction, the provider will likely be better placed to support than our team. In these situations, we recommend you contact their support teams first.

For any issues you encounter with MetaMask itself (such as problems selecting your region or currency, or with the buying process), get in touch with MetaMask Support via the 'start a Conversation' button on the Support page.

If you're facing problems using a provider's platform, such as payment limits, payment methods, or KYC, we recommend you get in touch with their support teams directly.

¿Por qué mi transacción sigue pendiente?

To get your ordered crypto into your MetaMask wallet, the provider you choose must execute transactions on-chain. This means that, as a minimum, you will need to wait as long as it takes for the transactions to be processed by the network (block time).

Once you submit your request, you can see the pending transaction in your MetaMask activity.

If your bank account was charged and there are delays in receiving your crypto, we recommend you contact the provider's support team directly. Pending purchases (not yet confirmed on the blockchain) are usually caused by the on-ramp provider's pre-authorization processes.