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  1. MetaMask
  2. Troubleshooting

Troubleshooting

  • There is an unauthorized transaction on my account
  • User Guide: Troubleshooting
  • What to do when your balance of tokens is incorrect
  • "Deceptive site ahead" when trying to connect to a site
  • Error: "Unable to locate this TxnHash"
  • Having issues with your Ledger
  • My transaction is successful but the amount I received is far lower than the amount confirmed
  • MetaMask is unable to connect to the blockchain host
  • Error: [number-to-bn] while converting number "0xNaN" to BN.js instance, error: invalid number value. Value must be an integer, hex string, BN or BigNumber instance. Note, decimals are not supported
  • Why Infura cannot serve certain areas
  • Error: Cannot read property 'balance' of undefined
  • Cannot load tokens due to error message about token being already added
  • Error: Exception is thrown in contract code/in contract execution
  • Error: undefined is not an object
  • Error: Invalid or missing bridge url parameter value
  • Error "unable to load balance"
  • Error "No chain ID defined"
  • Unlock error: "invalid password"
  • How to fix "insufficient funds" error or greyed-out confirm button
  • Error: [ethjs-query] while formatting outputs from RPC (transaction underpriced error)
  • MetaMask states "Balance may be outdated", displays in orange, or ETH not added to balance

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https://metamask.zendesk.com/hc/articles/360015489531
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