How to restart MetaMask
If you're experiencing issues with MetaMask, you may want to try restarting the extension.
Do you have your password written down?
Restarting the extension will log you out of your wallet, and prompt you to re-enter your password. Make sure you have your password written down before restarting.
If you do not save your password, you will need your SRP to recover your wallet.
How to restart the extension
There are two ways to restart the extension (assuming you have your password written down):
- Close your browser fully and any additional tabs. Manually quit the application so that it is not running in the background. or
- Go to your browser's extension manager, and find the on/off toggle for MetaMask. Switch it off and then back on.
If this doesn't help, contact a support agent by clicking the conversation icon in the bottom right of this page.