MetaMask states 'Balance may be outdated', displays in orange, or ETH not added to balance

This article applies to MetaMask Extension.

If you see your balance in orange, it might be outdated due to a permission or network connectivity issue:

To fix this issue, try the following:

• Chromium-based browsers: Chrome, Brave, Edge
• Firefox

1. Right-click on the MetaMask Extension icon
2. Select 'This Can Read and Change Site Data'
3. Select 'On All Sites'

These instructions will look similar across Chromium-based browsers: i.e. Chrome, Edge, and Brave.

The permission to access data on all sites is enabled by default on Firefox, since it's a permission which MetaMask automatically requests for core functionality.

You may also need close and re-open your browser, or try a different internet connection entirely.

If you continue to experience this issue, please contact MetaMask Support.