Issues connecting to a decentralized exchange (DEX)

If you are using MetaMask to access a Decentralized Exchange (DEX) such as Pancakeswap or Uniswap, and you see the error message "Permissions request already pending please wait", please try this workaround, which should help you to reconnect:

• Disconnect from the site using the method explained here (available for both Mobile and Extension), then return to the dapp and click 'Connect wallet'. Afterwards, retry connecting to the dapp.

If this method does not work, please contact Support by clicking the conversation button in the bottom right of this page. Our support agents will work with you to help you resolve any issues and determine the right next step. This will help ensure you don't lose your SRP or private keys, and helps us fix this problem for you and other users.