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How to buy crypto using MetaMask

MetaMask has partnered with Transak to offer a seamless way to buy and top up crypto in MetaMask, using a debit card, wire transfer, or Google or Apply Pay. Users in certain regions will have the option to natively deposit tokens via Transak. This method takes place entirely within MetaMask, and allows you to buy crypto and top-up without leaving the app.

MetaMask continues to offer other providers for buying crypto, supporting other regions and tokens. By selecting your region, you will automatically be presented with the options available to you.

Buy crypto

MetaMask Extension and Portfolio

You can also buy crypto in MetaMask Portfolio by selecting 'Move crypto', and then 'Buy', in the left sidebar. If you use MetaMask Extension, you can find the 'Buy/Sell' button on the left of your MetaMask view, which will redirect you to the MetaMask Portfolio.

You can also buy crypto through your linked centralized exchange (CEX) account directly in MetaMask Portfolio. For more information, see our guide here.

The following guide walks you through the process of buying crypto in MetaMask Mobile, using version 7.61 or later. Your screen may look slightly different based on your region.

  1. Open MetaMask Mobile. Select the 'Buy' button under your account balance on the left of the screen.

  2. Click 'Buy'.

MetaMask mobile buy option from buy/sell menu

  1. On the next screen, you will select the token you want to buy, and the network you want to buy it on. You can search for a certain token by searching its name or address.

MetaMask mobile buy select or search for token

  1. Enter the amount you want to purchase.

MetaMask mobile buy input amount to buy

  1. Select your payment method. On this screen, you can also change the provider if you wish. Note that the provider selected is based on ease of use and availability in your region.

MetaMask mobile buy choose payment method

MetaMask mobile buy change provider

  1. If you're buying crypto for the first time in your MetaMask wallet, you will be asked to verify your identity. MetaMask has partnered with Transak to offer a seamless way to buy crypto and top-up without leaving the app. If you are using a different provider, you might be taken to a different platform to complete your purchase.

  2. Confirm your order.

  3. Your crypto will be deposited into your wallet shortly.

How do quotes work in MetaMask?

When you see quotes while buying crypto in MetaMask, it's because we're using an aggregator of on-ramp providers to provide you with the best possible options.

When you enter how much of a token you want to buy, MetaMask's integrations with our vetted providers will spring into life, and fetch you quotes from each. These quotes automatically refresh every 10 seconds to account for gas price fluctuations, minimizing the potential for failed transactions (if gas prices rise after submitting the transaction, your quoted total may be too low to cover transaction costs by the time the transaction is picked up by the network).

Since you input your region and currency during the process, the quotes you're presented with are automatically configured for your circumstances: so no need to worry about whether you'll be able to use the available payment methods in your region, or whether your region is supported by that provider. If it appears on the quote list, you will be able to buy as quoted. Easy.

Regional availability

While we want to make MetaMask's features accessible to as many people around the world as possible, buying crypto in MetaMask (also referred to as on-ramp) is not available in every country or region.

This is because the companies we partner with cannot operate in every jurisdiction, as their operations are affected by varying laws and regulations.

When you buy crypto in MetaMask, we will automatically show you your options based on what region or country you are in.

I can't buy crypto in my country/region.

If your country/region isn't supported, you may still be able to get tokens into your wallet through other means.

  1. One route, for example, could be to buy tokens on a centralized exchange (CEX) and deposit them into MetaMask. See our guide for more information. Also, bear in mind that this route, like on-ramps themselves, will usually require KYC (know your customer) steps, such as proving your identity, and availability may also vary by region. CEXs also differ from MetaMask in that they are custodial — meaning you don't have control of your accounts' private keys.

  2. You could also arrange a P2P (peer-to-peer) deposit into your account by sending simple transactions.

Regardless of the method you choose, please do your own research before handing over any money, and make sure the platform you're using is safe. Always practise good web3 security habits.

Troubleshooting

Why is the amount I entered different from the amount I received?

The fiat value you input into MetaMask will always be more than the value of crypto you end up receiving.

You have to pay a few different fees for each transaction. In addition to the fee that MetaMask charges, you must also pay the provider's fee and the gas fees for the transactions required to get the purchased crypto into your wallet.

The provider's fee is listed as 'processing fee' on the quote. This number includes the fee that MetaMask charges for the service. Gas costs are listed on the quote as the 'network fee'.

What do I do if my transaction fails?

If your transaction fails, we recommend you contact the provider's support team first, since MetaMask does not execute your transaction.

For any issues you encounter with MetaMask itself (such as problems selecting your region or currency, or with the buying process), get in touch with MetaMask Support via the 'Contact Support' button on the Support homepage.

If you're facing problems using a provider's platform, such as payment limits, payment methods, or KYC, we recommend you get in touch with their support teams directly.

Why is my transaction still pending?

To get your ordered crypto into your wallet, the provider you choose must execute transactions on-chain. This means that, as a minimum, you will need to wait as long as it takes for the transactions to be processed by the network (block time).

Once you submit your request, you can see the pending transaction in your MetaMask activity.

If your bank account was charged and there are delays in receiving your crypto, we recommend you contact the provider's support team directly. Pending purchases (not yet confirmed on the blockchain) are usually caused by the on-ramp provider's pre-authorization processes.

Other FAQs

Does MetaMask make money from this?

MetaMask receives a 1% fee on every transaction, calculated as a percentage of the fiat value you request.

So if you input $100, we will calculate our share of the fees as $1.

The 1% fee is consistent across all regions, payment methods, providers, and tokens.

Who am I buying from when I use this feature?

MetaMask does not fulfill the transactions you order: it is the provider (e.g. MoonPay, Transak, etc.) that receives your request and executes the necessary steps.

MetaMask's role in this process consists of compiling quotes, enabling you to select one, and then allowing you to order your chosen amount of crypto through the provider.

For a basic list of providers, see here.

How do I manage/delete the accounts I have created with each provider?

When you buy crypto in MetaMask, you're not buying crypto with or from MetaMask: you're buying with the provider you choose.

If you want to manage any personal information that the providers hold, you must access the provider's platform directly, log into your account, and make the changes there. MetaMask does not collect or hold your login details for on-ramp providers at any point during or after the buying process.

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