Troubleshooting
Are you encountering issues while using Infura's IPFS API? Let us help you further!
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What is Authentication Error 403 - Forbidden?
Encountering a 403 - Forbidden when writing or reading objects with the Infura IPFS service? From August 2022, Infura requires every request to its IPFS service to be authenticated, and you might have to set the Authorization HTTP header if not set up previously.
How do I review my IPFS use case with customer support?
Infura is currently limiting IPFS support to pre-qualified use cases. Please contact Infura support to ask for more information.
How to resolve timeout issues
Experiencing timeout issues with Infura's IPFS service? Various issues could be at play. The following troubleshooting tips might help you to resolve this issue.
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What is the “Context Deadline Exceeded” error?
Upon attempting to pin an object to your Infura IPFS instance, which was not originally uploaded through the Infura IPFS service, you might encounter the following error:
What are Infura’s IPFS rate limits?
Are you growing your project and hitting 429 Too Many Requests errors on your Infura end-point? You might be getting rate-limited.