Como comprar cripto na MetaMask

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Regional availability

While we want to make MetaMask's features accessible to as many people around the world as possible, buying crypto in MetaMask (also referred to as on-ramp) is not available in every country or region.

This is because the companies we partner with cannot operate in every jurisdiction, as their operations are affected by varying laws and regulations.

When you buy crypto in MetaMask, we will automatically show you your options based on what region or country you are in.

I can't buy crypto in my country/region.

If your country/region isn't supported, you may still be able to get tokens into your wallet through other means.

1. One route, for example, could be to buy tokens on a centralized exchange (CEX) and deposit them into MetaMask. See our guide for more information. Also, bear in mind that this route, like on-ramps themselves, will usually require KYC (know your customer) steps, such as proving your identity, and availability may also vary by region. CEXs also differ from MetaMask in that they are custodial — meaning you don't have control of your accounts' private keys.

2. You could also arrange a P2P (peer-to-peer) deposit into your wallet by sending simple transactions.

Regardless of the method you choose, please do your own research before handing over any money, and make sure the platform you're using is safe. Always practise good web3 security habits.

How to buy crypto

How buying crypto works

Buying crypto in MetaMask involves using an aggregator of on-ramp providers, making the process accessible, fast, and scalable.

When you enter how much of a token you want to buy, MetaMask's integrations with our vetted providers will spring into life, and fetch you quotes from each. These quotes automatically refresh every 10 seconds to account for gas price fluctuations, minimizing the potential for failed transactions (if gas prices rise after submitting the transaction, your quoted total may be too low to cover transaction costs by the time the transaction is picked up by the network).

Since you input your region and currency during the process, the quotes you're presented with are automatically configured for your circumstances: so no need to worry about whether you'll be able to use the available payment methods in your region, or whether your region is supported by that provider. If it appears on the quote list, you will be able to buy as quoted. Easy.

• Extension and Portfolio
• Mobile

In Extension, click 'Buy & Sell' to be taken to MetaMask Portfolio.

On MetaMask Portfolio, once you select your region and your payment method, you'll move through the Buy flow in one screen, where you can input your amount, adjust the payment method (if you wish to do so), and select your quote.

On the mobile app, click the wallet actions button in the center of the tab bar. This will bring up a pop-up menu, where you can select the 'Buy' button.

note

You cannot access MetaMask Portfolio's Buy feature from mobile devices. For this reason, make sure you go directly to the in-app Buy feature, rather than trying to buy from portfolio.metamask.io.

1. Head to your wallet homepage and find the button: on Extension, you can find the 'Buy/Sell' button on the left of your wallet view, which will redirect you to the MetaMask Portfolio. If you're on MetaMask Portfolio already, select the 'Move Crypto' tab, and then click 'Buy'.

2. If you're a first-time user, you must select your region, which will generally default to your current location. Se você usou esse recurso antes, a MetaMask pulará essa etapa e salvará a região que selecionou da primeira vez, que é salva no armazenamento local.

No menu suspenso, procure ou role até encontrar o país onde o método de pagamento (conta do cartão/banco) está registrado. Usuários dos EUA poderão selecionar seu estado. Se a sua região não for coberta no momento por pelo menos uma de nossas combinações de provedores e formas de pagamento, informaremos você nesse ponto. You can read more about other ways to purchase crypto here.

3. Na tela seguinte, selecione seu método de pagamento (você pode ajustar isso depois se mudar de ideia):

Escolha entre Apple Pay/Google Pay (isso será definido de acordo com seu dispositivo), cartão de débito/crédito, PayPal (apenas EUA, excluindo o Havaí) e transferências bancárias (com o mecanismo ajustado de acordo com a região, detalhes de KYC e moeda: por exemplo, ACH para os EUA, Pix para o Brasil e SEPA para a Europa). Verifique se aceita a duração estimada e os limites de pagamento detalhados ao lado de cada opção.

4. Escolha o token que deseja comprar usando o menu Você quer comprar, na parte superior da tela.

5. Digite a quantidade preferencial, ou seja, o valor (fiduciário) do token que deseja comprar.

6. Escolha a sua cotação. Após uma breve espera, você verá as cotações disponíveis com base nas suas preferências. Elas são organizadas em ordem decrescente com base na quantidade de cripto que você receberá, mostrando o melhor valor na parte superior. Arraste a tela de cima para baixo para forçar a atualização das cotações.

Ao escolher um fornecedor, talvez seja necessário completar o KYC se nunca usou o serviço deles antes.

Once your order is complete, you will see the below screen:

Solução de problemas

What do I do if my transaction fails?

Since MetaMask does not execute your transaction, the provider will likely be better placed to support than our team. In these situations, we recommend you contact their support teams first.

For any issues you encounter with MetaMask itself (such as problems selecting your region or currency, or with the buying process), get in touch with MetaMask Support via the 'start a Conversation' button on the Support page.

If you're facing problems using a provider's platform, such as payment limits, payment methods, or KYC, we recommend you get in touch with their support teams directly.

Why is my transaction still pending?

To get your ordered crypto into your MetaMask wallet, the provider you choose must execute transactions on-chain. This means that, as a minimum, you will need to wait as long as it takes for the transactions to be processed by the network (block time).

Once you submit your request, you can see the pending transaction in your MetaMask activity.

If your bank account was charged and there are delays in receiving your crypto, we recommend you contact the provider's support team directly. Pending purchases (not yet confirmed on the blockchain) are usually caused by the on-ramp provider's pre-authorization processes.