How to troubleshoot Snap issues

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MetaMask Snaps allows you to bring your MetaMask experience to the next level, but it can be annoying if something happens to go wrong. If you're facing challenges with the MetaMask Snaps platform or specific Snaps, don't fret! This guide is here to assist you in troubleshooting problems relating to MetaMask Snaps.

Troubleshooting

The MetaMask Snaps platform refers to the underlying framework that enables the integration of third-party applications within MetaMask. Individual Snaps are the specific applications that can be installed to extend MetaMask's functionality.

It's essential to distinguish between issues with the MetaMask Snaps platform itself, which might impact multiple or all of your installed Snaps, and problems specific to an individual Snap.

MetaMask Snaps platform

Are you noticing issues with your MetaMask instance itself or the installation of Snaps? Try your hand at the following solutions:

1. MetaMask tarayıcı uzantınızı güncelleyin
   En yeni MetaMask tarayıcı uzantısı sürümünün yüklü olduğundan emin olun. Learn more about updating MetaMask. Note that MetaMask Snaps is currently not available for MetaMask Mobile.
2. MetaMask Destek ile iletişime geçin
   Sorun yaşamaya devam mı ediyorsunuz? Get in touch with Support via the “Start a Conversation” button on the MetaMask support homepage.

Individual Snaps

Experiencing issues with a specific Snap? Take a look at the following tips:

1. Snap'i en son sürüme güncelleyin
   Snap'i yüklediğiniz dapp'e veya web sayfasına giderek Snap'inizin en son sürüme güncellendiğinden emin olun. Learn more about updating a Snap.
2. Snap'i tekrar yükleyin
   Sorun yaşadığınız Snap'i silip tekrar yüklemeyi deneyin. You can easily uninstall a Snap from the MetaMask Snaps settings. Read more about uninstalling a Snap.
3. Snap'in geliştiricileri ile iletişime geçin
   Başka hiçbir şey işe yaramıyorsa Snap'in geliştiricileri ile iletişime geçin; size en iyi şeilde onlar yardımcı olabilirler. Many have various channels to get in touch, such as Discord or GitHub repositories.