Will MetaMask ever ask me to verify my account?
Short answer: definitely not.
Any platform or person asking you to do any of the following, in order to use your MetaMask wallet:
- Complete KYC ('know your customer' — i.e. prove your identity through means of a government-issued ID)
- Click a link or button, most likely in an email
- 'Verify' or 'upgrade' your account
...is a scam.
ghi chú
There are instances where MetaMask will email you, but never to verify your account. See here for a list of legit MetaMask emails. You may also see in-app prompts to switch your account to a smart account, but beware of scams outside of the MetaMask Extension or Mobile prompting you to "upgrade" to a smart account.
Other red flags in this type of "verify your account" scam include:
- Threatening that your account will be closed or restricted if you don't comply in time. As your accounts in MetaMask are on an open, permissionless blockchain, they're impossible to delete or restrict.
- The fact that they are contacting you at all. As a self-custodial wallet, MetaMask doesn't hold your personal information like your email unless you're in correspondence with our technical support team or you've signed up to certain mailing lists, and we definitely don't collect your phone number or any social media account.
- Remember when you created your wallet? You never handed over those details: you just had to save your SRP and create a password locally (to which we have zero access), OR create a wallet with a Google/Apple account and password (where your SRP is securely encrypted and only you have access to both decryption keys).
If you spot any of these things, do not click the links they provide. And remember, you should never give your Secret Recovery Phrase to anyone, no matter what.
See also: I received an email claiming to be from MetaMask. Is it legit?