Why is my balance incorrect or missing a token?

Whether a token is missing entirely or showing the wrong amount, start with these:

• Has the transaction been confirmed? Blockchain transactions are generally fast but not instantaneous. If a token was recently transferred to you, it may still be confirming. Check on a block explorer to see whether the transaction has completed.

• Are you on the correct network? The token will only appear on the network it was sent on. Make sure MetaMask the network is one MetaMask supports.

• Verify the balance on the block explorer. Copy your account address and paste it into the block explorer for your network — Etherscan for Ethereum Mainnet, Arbiscan for Arbitrum, and so on. 有关详细说明，请参阅此处。 Compare what you see there with what MetaMask is showing.

Token not showing at all

If the block explorer confirms the token is in your wallet but MetaMask isn't displaying it, MetaMask may not have detected it automatically. You may need to add it manually. See How to display tokens in MetaMask for instructions.

Balance is showing but incorrect

If MetaMask is showing the token but with the wrong amount, try the steps below.

Does the token have built-in mechanisms that affect supply or value?

某些代币旨在根据各种条件，动态改变供应或价值：

• Rebase tokens, where token supply is adjusted periodically
• Tokens with 'taxes' applied to transactions of different kinds (e.g. simple transfer, swap, sell). 有时，这些代币称为“转账付费”代币。

Before continuing, check whether any of these apply to your token. You can usually find this information in the project's white paper or documentation.

在继续之前，确保您已经安全备份了私钥助记词。

• Extension
• Mobile

Try the steps below one by one until your balance displays correctly.

1. 检查您的互联网连接是否牢固稳定。 否则，MetaMask 可能无法加载正确的余额。
2. 关闭安装了 MetaMask 扩展程序的浏览器，然后重新打开。
3. 尝试关闭您安装的所有广告拦截器，或者，如果您使用 VPN，请关闭 VPN 再尝试使用 MetaMask。
4. 切换到不同的网络，然后重新回来。 为此，请点击应用程序顶部的当前网络。 选择不同的网络，然后再次切换回原来的网络。
5. 确保您没有遇到浏览器权限问题。
6. 如果有多个 RPC URL 可用于您正在使用的网络，请尝试不同的 RPC URL。 您可以转到“设置”>“网络”，然后点击相关网络来编辑 RPC URL。 请参阅关于添加网络的文章，以了解详情。

Try the steps below one by one until your balance displays correctly.

1. 确保您的互联网连接信号强且稳定。 如果不是，代币值可能不能及时更新。
2. 更改到不同的网络，然后重新切换回来。
3. 如有可能，将您所在网络的 RPC URL 更改到替代 URL。 请参阅关于添加网络的文章，以了解详情。
4. Hide the token, following instructions here, and then re-add the token, following instructions here.

如果所讨论的代币是以太坊以外网络的网络原生代币，如 BNB、AVAX、POL（以前是 MATIC）等，请尝试删除网络，然后重新添加。